All appointments for acute or follow up appointments at our practice will require patients to use the AccuRx platform to request appointments with a clinician where you will be asked a short series of questions relating to your medical concern. This form is accessible between 7am – 12pm on weekdays. We are unable to deal with requests outside of this timeframe.
These requests will then be reviewed by a clinician within 24 hours and you will receive an outcome, which will usually come via the form of a text message which may contain a link to self book the appropriate appointment within a specified timeframe. You may be directed to other appropriate services. This offers a convenient and efficient way for you to select a suitable appointment time within the triaged date range for your specific medical request.
Here’s how the new appointment booking process will work:
- Visit our practice website: https://www.woodseatsmedicalcentre.nhs.uk/
- Navigate to the “Contact us online” and click submit a request banner which can be seen on our home page or accessed here: https://florey.accurx.com/p/C88041
- Upon submitting a request this will be triaged by our team
- If you require an appointment you will be sent a time appropriate self-bookable link to book an appointment based on our Doctors triage, you can then select a time and date that works for you
We understand that not everyone may have internet access. In such cases, we assure you that our phone lines will remain open. If you do not have internet access, you can call the practice on 0114 2850140 and our reception team will be available to assist you and may be able to complete the form on your behalf.
To cancel an appointment, please contact us via telephone on 0114 2850140 to help reduce appointment wastage.
You can also use tools such as the NHS app to view, change or cancel appointments. More details on online services can be found here: https://www.woodseatsmedicalcentre.nhs.uk/services/online-services/
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
We have an extended clinical team at Woodseats Medical Centre, which includes GPs, Physicians Associates, Practice Nurses, Healthcare Assistants and other attached clinical staff. It may be more appropriate for you to see a Nurse or Healthcare Assistant for routine tests and follow-up appointments, so please always check with the Receptionist if you are unsure as to which clinician to make the appointment with and they will happily advise you.
We are not an emergency service and do not deal with problems which should be taken to A&E.
During your consultation, your clinician may use a note-taking tool called Heidi to help keep track of important details discussed. This tool helps us ensure accurate records and better care for you.
Your privacy matters to us, and you can withdraw your consent at any time during the consultation, should you choose to do so. Please let your clinician know if you have any concerns or question. You can visit http://www.heidihealth.com for more information.
Extended hours appointment access
Local GP practices have teamed up to improve the way we provide weekend and evening appointments for our patients.
Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists. Initially appointments can be booked via your GP, but there will soon be an option for patients to book direct online and through NHS 111.
For more information, please see the following link: https://www.primarycaresheffield.org.uk/extended-access-south-cluster/