As part of our ongoing efforts to enhance patient care and improve access to healthcare services, we are changing the way we offer appointments.
Starting from Monday 5th June 2023, all appointments for acute or follow up appointments at our practice will require patients to use the AccuRx platform to request appointments with a clinician where you will be asked a short series of questions relating to your medical concern. This form is accessible between 7am – 12pm on weekdays. We are unable to deal with requests outside of this timeframe.
These requests will then be reviewed by a clinician within 24 hours and you will receive an outcome, which will usually come via the form of a text message which may contain a link to self book the appropriate appointment within a specified timeframe. You may be directed to other appropriate services. This offers a convenient and efficient way for you to select a suitable appointment time within the triaged date range for your specific medical request.
Here’s how the new appointment booking process will work:
- Visit our practice website: https://www.woodseatsmedicalcentre.nhs.uk/
- Navigate to the “Contact us online” and click submit a request banner which can be seen on our home page or accessed here: https://florey.accurx.com/p/C88041
- Upon submitting a request this will be triaged by our team
- If you require an appointment you will be sent a time appropriate self-bookable link to book an appointment based on our Doctors triage, you can then select a time and date that works for you
We understand that not everyone may have internet access. In such cases, we assure you that our phone lines will remain open. If you do not have internet access, you can call the practice on 0114 2850140 and our reception team will be available to assist you and may be able to complete the form on your behalf.
We believe that the implementation of the AccuRx platform will greatly benefit our patients by reducing waiting times and providing greater convenience in managing your healthcare needs. We appreciate your cooperation and understanding as we transition to this new system.
Thank you in advance for your understanding.
Woodseats Medical Centre