If you are on regular medication the doctor may authorise a repeat prescription without you having to be seen each time, although you will need to be seen at least annually for a review. Please let the receptionist know in plenty of time when you need another prescription to avoid running out of medication.
We do not accept repeat prescription requests over the phone unless you are as housebound.
You can request prescriptions in the following ways:
- On-Line – using Systmonline or via the NHS app https://www.nhs.uk/nhs-app/nhs-app-help-and-support/getting-started-with-the-nhs-app/
- Email – Please ensure you state your full name, date of birth along with the names of the medications you require to – email@example.com
- Pharmacy – order by your nominated pharmacy
- Drop the prescription or counterfoil into reception
- Post – enclose a SAE if you want it sent back to you – remember that this may take a few days
48 working hours’ notice must be given to order a repeat prescription.
Please note that if you are prescribed medication by the hospital or your medication is changed by the hospital, the Practice are unable to amend until we have received a letter from the hospital.
When you have ordered your medication, please allow 48 hours before collecting your prescription.
Ordering your repeat prescription online
You need to register to use our online repeat prescription ordering service and this is best done in person at the surgery. Please speak to one of our receptionists or click here to see how you can register for the service.
Please note that if you order using SystmOnline when the surgery is closed the request will not be actioned until next working day.
Only medications that have been authorised by the doctor for repeat prescriptions can be ordered on-line.
Did you know you can manage repeat prescriptions in the NHS App?
You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Find out more about the NHS App at: www.nhs.uk/nhsapp
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NHS Electronic Prescription Service
Paperless prescriptions are being introduced across England. Woodseats Medical Centre is able to send electronic prescriptions to nominated pharmacies. If a patient has nominated a pharmacy to receive their electronic prescription, instead of the GP giving them a prescription on paper, they will electronically send it straight to their chosen pharmacy, as part of the NHS Electronic Prescription Service.
You can choose to have your prescriptions sent to any pharmacy offering the service. Fill out a form in the surgery or tell your pharmacist that you want to nominate them to receive your electronic prescription. The next time you request a repeat prescription or the GP issues you an acute prescription it will be sent electronically to your chosen pharmacy.
Please ask your pharmacist for further details or find out more on the NHS website here
NHS prescription charges and exemptions