If you are on regular medication the doctor may authorise a repeat prescription without you having to be seen each time, although you will need to be seen at least annually for a review. Please let the receptionist know in plenty of time when you need another prescription to avoid running out of medication.
From Friday 31st May 2019 we will no longer take repeat prescription requests over the phone except for housebound patients.
You can request prescriptions as follows:
- Email - firstname.lastname@example.org
- Pharmacy – order by your nominated pharmacy
- Drop prescription or counterfoil into reception
- Post- enclose a SAE if you want it sent back to you - remember that this may take a few days
48 Working Hours notice must be given to order a repeat prescription
We thank you for your co-operation.
If you prefer, you can order your repeat prescription online via the link at the top of this page.
To be able to order your prescriptions online you will be asked to come into the surgery with photo ID and proof of your address, to be issued with your Unique username and Password to access online services. You will need your Username and Password to order future repeat prescriptions online. In order to protect patient confidentiality and comply with data protection laws we are unable to issue Usernames and Passwords to anyone other than the patient themselves. Once you have received your Username and Password you can follow the link below to request your repeat prescription. Only medications that have been authorised by the doctor for repeat prescriptions can be ordered online.
Please note that if you are prescribed medication by the hospital or your medication is changed by the hospital, and this needs to be on a repeat prescription, that you should inform us here at the practice. Please note it could take anything up to 2 weeks for letters to arrive from the hospital. When you have ordered your medication, please allow 48 hours before collecting your prescription.
48 working hours notice must be given when ordering a repeat prescription.
The Schedule for ordering and collection is therefore:
Monday - Wednesday
Tuesday - Thursday
Wednesday - Friday
Thursday - Monday
Friday - Tuesday
Please note that if you order using SystmOnline when the surgery is closed the request will not be actioned until the following working day.
Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.
Please see our patient leaflet Medication and Repeat Prescriptions for more information.
NHS Repeat Dispensing Service
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from using the NHS electronic repeat dispensing service at your pharmacy. This means you won’t have to visit the GP practice or make an appointment to see your doctor or practice nurse every time you need more medicine. Please speak to a receptionist if you would like to know more about this service.