The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
2024’s Family and Friends (FFT) test results, so far, can be found here: 2024 Family and Friends Test powerpoint
2023’s Family and Friends (FFT) test results, can be found here: 2023 Family and Friends test powerpoint
If you wish to complete a Friends and Family Test, please visit this website page or ask at Reception if you wish to complete a hard copy. All submissions are anonymous and we will therefore be unable to respond to any comments or concerns. Should you wish to speak to someone regarding feedback, please telephone 0114 2850140, visit this feedback page or email us on: email@example.com