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Patient Participation Group - next meeting 16th September 2019 at 5pm

From September 9th we will no longer be running the drop in clinic

All diabetics need to book into the Diabetic Clinic held on Tuesdays and Thursdays for blood tests, checking blood pressure, height, weight, promotion info and foot checks.  These are 20min appointments

We cannot accept urine samples after 2pm

We will be holding our first Flu Clinic on Saturday 14th September from 8:30am. This is for Patients aged 65 and Over and is by appointment only. Please call Reception on 0114 2850140 for more details. 

 Information on Meningitis vaccinations (Men ACWY vaccination)  

Dr First Telephone Assessment

We operate a system called Dr First.  This means that all patients who request an appointment are assessed by a Dr over the telephone prior to an appointment being made. 

If you call the practice between 08.30am -09.30am your call will be transferred to a Dr who will take some details and assess the nature and urgency of your call and then either:

  • give you advice on how to manage your condition without the need to be seen
  • suggest over-the-counter treatments that can be purchased at a pharmacy
  • make you an appointment for that day, or a future day if possible
  • advise you to make an appointment with a nurse or HCA
  • refer you to another service
  • issue a prescription, if appropriate

We try, whenever possible, to make appointments, either following assessment or follow-ups, for the Dr of your choice.  If you are being assessed by a different Dr and advised that you need to come in and you wish to be seen by a different Dr to the one that is assessing you, please tell the Dr.  If an appointment can be made with the Dr of your choice it will be, but please bear in mind that doctors have annual leave, essential study days and clinical meetings to attend, which means they are not always in surgery.

We are very proud of our rapid assessment service as it enables all our patients to receive advice and treatment from a doctor the same day and allows quicker referrals to other services, if required.

Download Dr First telephone assessment Q&As.doc

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