Welcome

New Telephone Numbers for Surgery

From 1st November the new numbers to call will be:

Main Surgery Number:  0114 2850140

Prescription Line:  0114 2359123  - open 11.30am - 1.30pm Mon, Tues, Wed and Fri.  11.30 - 1.00 Thurs.

Accessing GP Appointments

Please telephone the surgery between 08.30am and 09.30am for all new appointment requests.  Your call will be transferred to a Doctor, who will assess the nature and urgency of your call and will make you an appointment, if required, for the same day or another day of your choice.  Follow-up appointments (when the doctor has given you instructions to come back for review) can be made after 09.30am.  Nurse and HCA appointments can be made after 09.30am. 

If you cannot call the surgery between 8.30 and 9.30am, or wish to see a GP for an earlier morning or evening appointment, you can call the surgery at anytime and ask for one of our early or late Monday appointments.

Please see the information contained in the section on the Doctor Assessment Service.

CANCELLING APPOINTMENTS

Please let us know if you cannot make your appointment and need to cancel or re-schedule.  Many appointments with the doctor are wasted because of patients not attending.  If you do not cancel, we are unable to offer that appointment to someone else.

ADDITIONAL SURGERIES OUTSIDE OUR NORMAL HOURS

We now offer pre-booked appointments from 7.00am to 8.20am on Mondays (not Bank Holidays).  We also offer pre-booked appointments one Saturday in each month.  Ask at our Reception for details.